WhatsApp gets the message

Wary of WhatsApp's changes to its privacy policy, many users move to rival platforms... 14.01.2021

Ecommerce’s sharp climb masks retail woe

2020 sees worst annual change in retailers' performance despite strong online sales growth... 13.01.2021

Google launches AR makeup tool

The tech giant will partner with Perfect Corp and ModiFace to provide AR integration through front-f... 12.01.2021

All for one and one for all

How companies responded to the global pandemic has created a seismic shift in what customers perceiv... 30.11.2020

Can retailers deliver this Christmas?

Christmas scramble as second wave of COVID-19 drives consumers online-only ... 30.11.2020

Building on experiences for future generations

Nationwide Building Society is adding personal recollections of customers’ reactions to the corona... 26.10.2020

Rock n roll returns to Carnaby

The Rolling Stones return to their 60s roots with their own retail outlet... 26.10.2020

Swearing by brand activism

Some may question the legitimacy of corporates getting involved in social issues but there’s no de... 26.10.2020

A catalogue of disaster?

Argos is to stop printing its iconic catalogue after nearly 50 years but is this a backwards step fo... 26.10.2020

eSports becomes a major contender

Stadia may be opening up and tournaments tentatively taking place but the rise in eSports seems undi... 20.10.2020

No news is bad news

Whether it’s on social media, review sites or companies’ own webpages, there is no stopping a co... 14.09.2020

Social advertising dilemma

The campaign for Facebook to review its policies has demonstrated that all social media platforms ha... 04.09.2020

Will Buy Now, Pay Later schemes save the economy?

Buy now, pay later become an important tool for retailers to stimulate commerce during and after loc... 03.09.2020

Brand activism must translate into brand action

Activists and the public alike will be waiting for real action to take place, sooner rather than lat... 03.09.2020